PlayRecord.Net is first and foremost an online musical instrument retailer based in the UK. We have an extensive and very competitively priced selection of guitars, drums and all kinds of other musical instruments. We are now branching out into other music related areas including music books, electrical items and loads more to come soon!
Delivery Charges
For UK Mainland Delivery the charges are as follows:
If you spend up to £6 the shipping is £0.95 - 'Royal Mail 1st Class' delivery service
Between £6 and £30 the shipping is £3.75 - Interlink Express next day delivery service or 'Royal Mail 1st Class' delivery service
Between £30 and £69 the shipping is £4.95 - Interlink Express next day delivery service or €˜Royal Mail 1st Class Registered Post€™ delivery service
For orders over £69 the shipping is £7.95 - Interlink Express next day delivery service
Saturday Delivery can be arranged and costs £14.99 extra. Please call 0844 8844 765 after you have placed your order.
Delivery Methods
We always use a delivery method with the appropriate level of insurance for your delivery. We have learned over the years the best ways to pack items to minimise transit damage.
Returns
Cancelling an item:
As per the United Kingdom's Distance Selling Regulations, you have the right to cancel your contract for the purchase of any item within seven working days of delivery. You can cancel an order at any time before we despatch it to you.
To ensure the item is returned to us within the statutory seven days, we recommend you send it back to us via a next day signed for service within five days of you taking delivery of the item.
We cannot accept cancellations where the item has been used, damaged or otherwise not in a resalable condition. This includes any damage incurred as the item(s) are being returned to us.
For this reason we recommend careful packaging and the use of an appropriately insured delivery service for any contract cancellations.
Important: Make sure you include the packing slip and a covering letter detailing your order number and the fact that you are returning the item under the contract cancellation guidelines. This will ensure we can process your cancellation promptly.
To cancel this contract, you need to notify us in writing by sending an e-mail, letter or fax, giving details of the cancellation. If you prefer, you are welcome to speak to one of our Customer Service advisors on 0844 8844 765 who will gladly help.
Our contact details are as below:
Phone: 0844 8844 765
Fax: 01943 874141
Postal Address:
Cancellations
PlayRecord.Net
Green Lane Dyeworks
Green Lane
Yeadon
LS19 7XP
United Kingdom
